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3️⃣ Review management
More transparency and better customer interactions - Manage the user reviews of your OMR Reviews profile directly in OMR Manager
After a successful campaign, you have collected reviews on your OMR Reviews profile – real customer reviews that you should ideally respond to. Here you can find out how to respond to reviews and remind customers to complete their reviews if necessary. We will also show you why this is useful and how you can make the most of the review overview with the review filter for your work.
Not every experience is positive, and not every review is favorable. You may also receive critical feedback, and this section will teach you how to deal with it professionally.